5 reasons why LCCs are best placed for advanced retailing

For many organizations and industries, the word ‘change’ often carries with it a negative emotional reaction: fear, anxiety, resistance. We understand that Low-Cost Carriers are often the exception that proves the rule – embracing change and turning it to their advantage. ...

Posted September 8, 2022


What’s the future of the PSS?

While there has been much talk and debate since IATA published their vision of a world of Offers and Orders, the Passenger Service System (PSS) is a critical piece of the airline ecosystem that will not simply vanish overnight...

Posted April 27, 2022


Why should airlines care about Offers and Orders?

In part one of our new series, we examined how transitioning to an Offer and Order model would greatly enhance the traveler experience by addressing key pain points. Now, we turn our attention to airlines, exploring...

Posted April 13, 2022