Privacy Policy

Effective date: December 2020

Radixx ("us", "we", or "our") operates the website (the “Sites”) and provides travel technology services to our business customers (our "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your personal data to provide and improve the Service and for the Site and as required or permitted by applicable data protection and data privacy laws (the “Data Privacy Laws”). By using the Service and/or our Site, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from We may amend or replace the Privacy Policy or the Terms and Conditions without notice to you. Your continued use or our Service or our Site constitutes your acceptance of the Privacy Policy and Terms and Conditions in force at the applicable time.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data").

Below is a summary of what categories of personal information we collect, where we get it from, and with whom we share it:

Category of Personal Data Collected


Purpose for Collection

Categories of Recipients

Contact information: such as name, address, and phone number

From our customers when they visit the Site, call us, sign-up for emails or another service, or otherwise interact with us

To communicate with and respond to our customers about the products we sell or the work we do for them, including verification of identity or to meet legal and contractual obligations or legitimate interest purposes. We also use this information for marketing activities (unless you opt-out)

We may share this information with select marketing, information technology, or other service providers and partners.

Browsing information: such as your IP address, MAC address or another device identifier, the kind of browser or computer you use, pages and content that you visit on the Site, what you click on, the state and country from which you access the Site, date and time of your visit, and web pages you linked to our Site from.

Our Site and your interactions with the Sites, including through the use of cookies and other tracking technologies explained further below

To evaluate usage of the Site and improve our performance and our Services; for marketing purposes; to protect the security and integrity of the Site and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations.

Our service providers who help us with fraud protection and website analytics

Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address

From our customers and their payment card issuers

Authorizing of credit cards and other financial transactions for our clients and their customers to meet our legal, contractual or legitimate interest requirements.

Our service providers who process payments for us—are prohibited from using personal information for any other purposes and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards

Suspected crime information: details of your identity, image, name, and address, suspected or alleged thefts, fraud, assault, or other criminal behavior

From crime and fraud prevention agencies, from you, witnesses, and from the police

To protect customers, the public, and our business against risks and crime

Law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Information We Collect Automatically

When you visit the Sites, we may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.

Like many commercial websites, we analyze how visitors use our Sites through what is known as "cookie" technology or similar tracking tools. A cookie is a small text file that is placed on your computer when you access the Sites and allows us to recognize you each time you visit the Sites. We may use cookies to: (1) allow you to use the Sites without having to re-enter your user name and password; (2) enhance or personalize your Site usage and shopping experience; (3) monitor Site usage; (4) manage the Sites; and (5) improve the Sites and our products and services, including providing you with interest-based ads. For more information on our advertising, see below: “Interest-Based Advertising.” If you are based in the European Economic Area, Switzerland or the United Kingdom, you will be asked to consent to non-essential cookies (described below). You do not have to consent but not consenting may affect your experience using the Sites. Unless consent to non-essential cookies is required under the Data Privacy Laws, cookies will be placed when you visit the Sites. If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Sites, or that we may put on our Sites in the future. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness.

We may combine the information we collect through cookies, web beacons, or other technology tools with other information we have collected from you or information from other sources. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Unless otherwise required by law, these cookies will be placed when you visit you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of the types of cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

We have summarised below details of the cookies we use and for what purposes (also see below for details of our Analytics activities):

Please see a summary of the non-essential cookies and purpose and details of the duration, visit the following webpage:

Interest-Based Advertising

We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Sites and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Sites and elsewhere over time. Other companies may also use such technology to advertise on our Sites.

You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and know your choices concerning interest-based ads, visit:

If you are located in Europe, please visit:

In Canada, visit:


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

  • Clicky

Clicky is a web analytics service. Read the Privacy Policy for Clicky here:

  • Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Sites and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Use of Personal Data

Radixx uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to the United States and other locations outside Europe and the United States where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Radixx will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Sharing Of Personal Data

Radixx may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Radixx
  • To prevent or investigate possible wrongdoing in connection with the Service or the Site
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Subject to applicable law, we may share your Personal Data:

• with partners and other third-party service providers: to operate the Radixx Service, including processing your transactions and supporting your activities on the Site, we may share your Personal Information with our partners and other service providers. These service providers may provide us with support services such as origination of communications, receipt or support services or customer relationship management services.

• with Radixx group entities: we may share your Personal Data with our affiliated entities, each of whom shall comply with the terms of this Privacy Policy with respect to its use and disclosure of such Personal Data.

• with business partners: we may provide Personal Data to our third-party business partners when you purchase services or participate in any offers sponsored by third parties on the Site, or when you elect to receive communications from them.

• with third-parties through their websites: the Site may enable you to share information directly on or through websites or online services operated by third parties. For example, the Site may contain links to third-party websites. If you choose to browse such websites, you may disclose your Personal Data to those third-party websites. Radixx is not liable for the content or action of such third-party websites.

• for legal purposes: we may disclose your Personal Data for Radixx’s legitimate business interests or to comply with applicable law, investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or to cooperate with regulatory authorities or law enforcement, to establish, exercise or defend our legal rights or defend against legal claims.

• aggregated information. From time to time, Radixx may also share anonymized and aggregated information about its customers or users of the Site.

Retention of Personal Data

Personal information that we collect, access, or process will be retained only as long as necessary for the fulfillment of the purposes for which it was collected and for [seven] years after the later of the last commercial transaction or commercial communication with you, unless otherwise provided in agreements between you and Radixx or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes and for our retention purposes will be destroyed, erased, or de-identified.


We maintain reasonable and appropriate measures designed to maintain the information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's Sites. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

European/UK Privacy Rights

If you are a resident in the European Economic Area, the UK, or Switzerland, you have the following rights to (i) check whether we hold Personal Data about you and to access such data (subject to applicable laws); (ii) request correction or erasure of Personal Data about you that is inaccurate; (iii) ascertain information related to the Company’s policies and practices in relation to Personal Data; (iv) request the erasure of your Personal Data; (v) request the restriction of processing concerning you; and (vi) make a complaint to a supervisory authority in your country of residence or to our home supervisory authority which is the Swedish Dataskyddsförordningen (see the website: ). In certain circumstances, you also may have the right to request restrictions or object for legitimate reasons to the processing of your Personal Data in accordance with the applicable data protection regulations. Further, you have the right to transfer your Personal Data to third parties pursuant to Article 20 of the General Data Protection Regulation. All of these rights are subject to applicable exemptions and qualifications under applicable Data Privacy Laws.

California Privacy Rights

California law permits individuals who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the details provided below.

If you are a California resident, California law provides you with the following rights with respect to your personal information:

• The right to know the categories or specific personal information we have collected, used, disclosed, and sold about you. To submit a request to know, you may call us at [+407-856-9009] or visiting []. You also may designate an authorized agent to make a request for access on your behalf.

• The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at [+407-856-9009] or visiting [ where the customer can make a request for deletion]. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a request to us, we will verify your identity by asking you for relevant information.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

For the 12-month period prior to the date of this Privacy Policy, Radixx has not sold any personal information about its customers or their employees or about the customers of our Customers; nor does it have any plans to do so in the future.

Please note: If you are a customer of one of our Customers, you should contact them first concerning your California Privacy rights.

Children's Privacy

Our Service does not address and is not directed to anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: